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Real Customer Reviews

byCindy Gasper onWisconsin Fireplace Store

Had you out to fix flashing & do masonry work, excellent job but my Dish was hit & went out. Kurt came to check out the job and took it upon himself to contact local installers, pay the fees and fix the Dish problem the same day(Dish would be 2 wks plus). That was above and beyond, would recommend your company to anyone. Thank you again!

bySafen secure onWisconsin Fireplace Store

SIMPLY THE BEST!! in Quality Fireplaces, stoves and Chimneys, & installed BY Professionals with experience & Knowledge PLUS EXTENSIVE LINE OF QUALITY BUILT FIREPLACES & STOVES .  George took the time to explain options and difference between the different Manufacturers, Vast Knowledge & Professional approach . His main concern is safety & a satisfied educated Customer. highly recommend THEM. Thank You Again George!!!….Noel

byMelinda Jaeger onWisconsin Fireplace Store

Their Employees were very helpful and very patient

byKaren kassenish onWisconsin Fireplace Store

We live in Verona, WI and converted our fireplace to gas in August 2019. We interviewed 4 companies. There was no comparison to Chimney Specialists. They came to our home 3 times before the actual work started to answer our questions. They were beyond helpful and so courteous. Some others might have been a little less expensive (some not), but the customer service Chimney Specialists gave us has no price. The job was done on the days they promised, took the time they promised and for the promised price. Curt was fantastic. I would give them more stars if I could.

byKaren and Tom Turner onWisconsin Fireplace Store

We live in Verona, WI and converted our fireplace to gas in August 2019. We interviewed 4 companies. There was no comparison to Chimney Specialists. They came to our home 3 times before the actual work started to answer our questions. They were beyond helpful and so courteous. Some others might have been a little less expensive (some not), but the customer service Chimney Specialists gave us has no price. The job was done on the days they promised, took the time they promised and for the promised price. Curt was fantastic. I would give them more stars if I could.

byLaurie Frost onWisconsin Fireplace Store

My husband and I have only the highest praise for Curt, Chimney Specialists, and the gas fireplaces we purchased from them last year. Curt was thoughtful and creative in his efforts to help us solve a sizing problem for one of our fireplaces. He was also very honest and plain-speaking throughout the decision-making and installation process, which we greatly appreciated. And the product? Well, we are the types who never thought they'd be truly happy without wood. We couldn't have been more wrong. Our quality of life has improved significantly because of the ease and frequency with which we now enjoy the warmth and glow of a fire. Thank you, Curt and Chimney Specialists!

byJoe & Susan Lawniczak onWisconsin Fireplace Store

Chimney Specialists, Inc. came though for us when we needed it. After we had a small hostile fire in our chimney, we had to get multiple quotes for our insurance. One company's quote was extremely high and the scope of work they said they needed to do was shocking. Then another company was way too low, and the guy said we didn't even need it repaired (it absolutely did need repair, and was a fire hazard as is). But thankfully Chimney Specialists, Inc. came in with the most reasonable quote and scope of work, and assured us that the repairs could be done without dismantling the entire chimney. And sure enough, they were correct. What we assumed would be an all-day project ended up only taking an hour or so. We were shocked when they came in the house and said they were all done. We figured they were just getting started. It looks good to us, and we can't wait to use it this fall and winter. And the guys were friendly, polite, and had senses of humor...sadly a rarity with many contractors.

byKathy Digman onWisconsin Fireplace Store

We had our fireplace insert replaced and love it! The remote control feature is awesome! The reps were professional from quote to install completion. A great company to work with!

byTerri Jackman onWisconsin Fireplace Store

They were very courteous and efficient.

byDiane Hislop onWisconsin Fireplace Store

Technicians were polite and professional. Work was done efficiently. They made sure everything was cleaned up before they left. Good value for the service.

byRobin Madola onWisconsin Fireplace Store

These guys are very professional and things are even cleaned up before they leave. I would recommend Chimney Specialists, as I will be using them again.

byCurt Breiwa onWisconsin Fireplace Store

Friendly, knowledgeable staff.

byKathy Digman onWisconsin Fireplace Store

We love our remote control fireplace insert recently installed! Very knowledgeable staff & installers!!

byKate Hartfelder onWisconsin Fireplace Store

We couldn't be happier with our beautiful Manchester wood stove and our entire experience with The Chimney Specialists! From the show room to our living room everyone we crossed paths with were professional, friendly, and so helpful. Our 6 year old son was excited to watch the installation process ( which only took a day) and The Chimney Specialists were great sports with answering his many questions while they worked. Curt was and continues to be a great help with any questions we have had. Highly recommend this company to enhance your home.

byPehager onWisconsin Fireplace Store

We bought a gas insert and were very happy with all aspects of Chimney Specialists. They were very well organized, professional, and polite. They gave us a reasonable bid that was itemized (other bids we received were not itemized at all). Although the showroom is outside of Madison, we enjoyed the drive there and we felt that we got excellent advice. The installers were considerate and knowledgeable. We have an older home and they seemed to have experience in dealing with the challenges of an older home.

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